Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
How do we handle difficult colleagues and customers effectively? First of all, we need to develop our mental resilience and understand the psychology of their difficult behaviours. Once we understand the positive intent behind their difficult behaviour, we will be able to adopt the right approach to handle their difficult situations effectively.This workshop is designed to help participants gain i...
Provider: KC ACADEMY PTE. LTD.
Administration Education and Training
Report writing is a skill that can be learned. This workshop aims to equip you with the skills to produce reports that are readable and useful so that decisions can be based on relevant information. Through this workshop, you will get an overview of the entire process of writing an effective report, covering the key elements that lead to positive results.By the end of the course, you would have le...